ZMI ALPHA:OpenEye Integration Brings Enhanced Video Verification to Alarm.com Business Security Platform

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ZMI ALPHA:OpenEye Integration Brings Enhanced Video Verification to Alarm.com Business Security Platform

The integration links OpenEye’s Cloud-managed video platform, OpenEye Web Services, with Alarm.com’s Cloud-based smart business security platform.

LIBERTY LAKE, Wash. — OpenEye and  Alarm.com (Nasdaq: ALRM) have completed a joint integration they say will offer businesses more robust security and intelligence solutions.

The Cloud-to-Cloud integration links OpenEye’s Cloud-managed video platform, OpenEye Web Services (OWS), with Alarm.com’s Cloud-based smart business security platform to provide users of both companies’ solutions with enhanced video verification capabilities and advanced real-time alert notifications.

The integration automatically pushes sensor and event data from linked Alarm.com for Business systems to OWS so subscribers get actionable alerts, video verification of critical events, and streamlined incident video search capabilities, according to the company.

Onsite OWS users can receive Alarm.com intrusion and access event alerts on-screen for active monitoring, while remote managers receive mobile push notifications. With OpenEye’s central station integrations, monitoring centers can provide critical visual and audio alarm verification services.

“Our integration with Alarm.com continues the expansion of our partner ecosystem and gives our customers the ability to leverage the strengths of both platforms to provide users with the best security and intelligence solution possible,” says Rick Sheppard CEO and founder of OpenEye. “Users can now marry our Cloud video platform, and the actionable intelligence of OWS, with Alarm.com’s trusted intrusion and access control solutions through their choice of either company’s service portals.”

Alarm.com for Business users have access to video from OpenEye’s video systems through this new integration — called OpenEye Cloud Connect — as well as camera recordings associated with access control, sensor and intrusion devices, directly on their Alarm.com for Business Activity Page.

Events on the Activity Page include a link that opens the OWS Web Client in their browser to view video from linked cameras at the time an event occurred. Alarm.com for Business mobile users can select events with linked video that automatically opens the OpenEye mobile app showing the relevant video event.

OpenEye Cloud Connect also lets Alarm.com for Business users take advantage of OpenEye’s Cloud-based Video-Surveillance-as-a-Service (VSaaS) platform. Subscribers can filter and search for important events on the Alarm.com mobile app or web portal and have one-click access to corresponding OpenEye video footage.

Connecting both platforms in the Cloud reduces time spent manually searching for video footage of important events and creates a better user experience, according to the company.

“Our teams have worked hard to integrate our platforms and enhance the value of our respective solutions for partners and end users,” says Jeff Bedell, chief strategy and innovation officer at Alarm.com. “As the shift to video-surveillance-as-a-service grows stronger, both Alarm.com and OpenEye now are well-positioned to meet the increasing needs of our customers. This is a significant step forward in the expansion of our commercial solutions.”

OpenEye was acquired by Alarm.com in October 2019.

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