Vijayawada: The Andhra Pradesh State Road Transport Corporation (APSRTC) is set to bring all its online services under one platform. The Unified Ticketing Solution and Allied Services (UTSAS) is aimed at bringing services such as online passenger reservation system, automatic fare collection system, pass automation and account system, automatic vehicle location system (AVLS), passenger information system (PIS) and cargo & courier Management System under one roof for ease of access and better services to passengers.
The state-run transport corporation has already called for request for proposal (RFP) from potential bidders to provide system integration services under the Build Own Operate and Transfer (BOOT) model. It is planning to finalise bids by the end of March or first week of April.
The APSRTC has been a step ahead in technology adoption when compared to other transport corporation and has won awards for its innovations from the Union government for two consecutive years. The UTSAS is seen as another jump for APSRTC in technology adoption as it will be the first of its kind, integrated platform for all the services being offered by the transport corporation. “Once this system becomes operational, passengers can avail any kind of services through the app, with minimal human interaction,” RTC vice-chairman and managing director, RP Thakur.
While the APSRTC is providing all services that will be available in UTSAS now, there are multiple apps and solutions for each service. Some services such as issuance of bus passes under various categories is not available online at present. By integrating all services at one place, the operational efficiency will improve to a large extent according to APSRTC officials.
Another area the APSRTC is focussing on developing through UTSAS is its cargo services and special hire services. APSRTC witnessed a multi-fold increase in cargo services and there exists a huge potential to grow in this area with its wide network connectivity. UTSAS will provide a platform to book cargo service from anywhere and the corporation is working on providing last mile connectivity.
Similarly, the UTSAS will also provide an option to book entire buses for special requirements and customers will have access to see the kind of buses available under such special hire services. Another feature that will be incorporated in UTSAS is the current booking facility at all stages. It will also have bus pass scanning facility for automatic identification and allotment of seats.